Returns
RETURNS
All of our products are checked for quality before dispatch and while we do try our best to ensure that the products are delivered to you in perfect condition, the product may be damaged during transit. If this happens, please send us an email at info@parisblossom.co.nz within 14 days, along with your order number, full name and an image of the damaged product(s) for us to help you promptly.
Once approved, we will then give you options to choose from the following:
- If you would like to proceed with a refund, depending on your credit card company, it may take an additional 3-7 business days after your credit is applied for it to be posted to your account.
- If you would like the same products, let us know in your email and we will arrange a return label to send us back the damaged product(s).
* NOTE: Return shipping charges are responsibility of the purchaser. Shipping and handling charges are not refunded.